Innen
What we do

Messaging on Twilio

WhatsApp that works with your operation, not beside it.

We build support, notifications and lead capture over WhatsApp on Twilio, connected to your systems. Every conversation leaves a useful data point where it belongs, not in an inbox no one watches.

When it applies

  • 01You handle customers on WhatsApp and lose messages or data.
  • 02You want to send statuses, appointments or due-date alerts automatically.
  • 03You capture leads on WhatsApp but they don't enter your system in order.
  • 04You need an integrated conversational channel, not an isolated bot.

What we solve

We set up the WhatsApp channel on Twilio's infrastructure and connect it to your operation, so conversations trigger actions and are logged where they're useful.

What we deliver

  • WhatsApp channel on Twilio, integrated with your systems.
  • Support flows, handoff to people and automatic notifications.
  • Lead capture with data loaded straight into your base.
  • Traceability for every conversation.

Use cases

  • 01Status, appointment and reminder notifications.
  • 02Customer support with smart routing to your team.
  • 03Lead capture and qualification over WhatsApp.