Innen

Since 2016 · From Social Science to Software

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We're a software studio led by social scientists. Before writing a line of code, we watch how your team really works, and build on that reality, not the one in the manual.

Built on technology you already know

We don't lock you into our tool. We work on proven platforms and are certified partners of the ones we use every day.

MicrosoftPodio by ProgressTwilio

Some of this probably sounds familiar

The problem is rarely a lack of technology. It's how it's put together.

01

Your information lives in spreadsheets and emails

Every team has its own Excel. No one has the full picture, and reconciling data costs you hours every week.

02

Your team does by hand what should be automatic

Copy, paste, forward, notify. Repetitive tasks that eat up the time of people who should be solving something else.

03

Your systems don't talk to each other

You enter the same data three times in three places. Every pending integration is an error waiting to happen.

04

The process lives in one person's head

If that person is out, everything stalls. The knowledge isn't in the system, it's in someone's memory.

05

The software you buy doesn't fit how you work

You end up bending your operation to fit the tool, instead of the tool adapting to your operation.

What we do

Five ways to solve it. One logic: people first.

What it's used for

The same thing, applied to concrete problems.

human-resources01

Human Resources

Onboarding, records, time-off and reviews in one place, no chasing signatures or loose spreadsheets.

operations-&-traceability02

Operations & traceability

End-to-end tracking and self-building reports. On projects like Dimex we cut rework by 70% and took audits from days to hours.

whatsapp03

WhatsApp

Automated support and notifications on Twilio, wired into your system, not a stand-alone bot living apart.

digital-signing04

Digital signing

Paperless approval and signature flows with full traceability of who signed what and when.

data-migrations05

Data migrations

We move your information from old spreadsheets and systems to a single source of truth, without losing history along the way.

artificial-intelligence06

Artificial Intelligence

Document classification, assistants that answer with your information, and data extraction that used to be done by hand.

Success stories

Results already up and running. With numbers, not adjectives.

adeccoHR services

What used to take up to 3 days now takes hours.

60%
fewer manual tasks in admin and onboarding
3 days → hours
response time

Challenge

HR information lived scattered across spreadsheets, emails and disconnected platforms. That meant admin delays, operational overload, and a fragmented employee experience.

Solution

A unified HR platform with digitized onboarding and document management, Oracle integration, e-signature, a chatbot for frequent questions, and real-time dashboards.

coca-cola-femsaHR · Talent Acquisition

The full hiring cycle, in a single tool.

Challenge

Talent Acquisition ran on fragmented processes and heavy admin work. They needed to centralize candidates, openings and pre-employment exams.

Solution

A Podio ecosystem for Talent Acquisition: the full cycle digitized (job opening, candidate management, hires and pre-employment exams) with clear reports for each area's leaders.

dimexHealthcare · Medical supplies (ISO 13485 / ANMAT)

Audits that took days now take hours.

70%
less quality-control rework
100%
digital traceability, from intake to release
Days → Hours
audit time

Challenge

Quality and stock records in spreadsheets and isolated systems. Slow audits and rework. No traceability across ERP, lab and stock.

Solution

Centralized traceability platform with automatic GS1/DataMatrix lots and stage-by-stage quality control aligned to ISO 13485 and ANMAT.

universidad-adolfo-ibáñezEducation / Academic Research

The full research portfolio, live. No reports on request.

Days → real-time
time to access the R&D portfolio status
100%
of CPE report indicators covered in the dashboard
8 faculties
each with their own view, KPIs, and instant historical data

Challenge

The research department had no clear way to manage its projects or report on its activity. Institutional reporting stayed stuck in static documents: hand-assembled PDFs, spreadsheets consolidated on demand. Leadership had no way to see the portfolio without waiting for a report.

Solution

First, we implemented Podio as the management platform for the entire research operation. Then we built a portal connected to Podio that turns that data into a live institutional dashboard: awarded projects, annual budget, breakdown by faculty, funding sources, and the full technology transfer pipeline (disclosures, patents, licenses, and royalties). Each faculty with its own KPIs and researcher table.

How we work

From discovery to evolution, with no leaps of faith.

1

Discovery

We listen to the problem in your words, not ours. No pre-built diagnoses.

2

Reading the process

Participant observation: we map the real workflow, not the one in the org chart.

3

Proposal

Clear scope, model and price. You know what, how, and by when.

4

Prototype / Spike

Before committing everything, we validate the riskiest part. No surprises mid-project.

5

Build

We iterate in blocks with validation at every step. Real progress, not just status reports.

6

Go-live

Implementation and close support in the first weeks, when it matters most.

7

Evolution

The software grows with your business. Ongoing support that keeps it working.

Why Innen

What sets us apart isn't the stack. It's where we start.

01

We start with people, not code

Studio led by social scientists. We apply participant observation to understand the real work before proposing a solution.

02

We build on what you already have

We don't come to replace your stack. We organize it, connect it, and make it perform.

03

Certified partners

Microsoft Partner and Progress Podio Authorized Partner. We work on Twilio for messaging. Proven technology, not experiments.

04

We deliver in weeks

We aim for early quick wins. Value you can see, not 12-month promises.

05

Two models for what you need

Fixed-price Podio configuration, or custom time-and-materials development. The model adapts to the problem, not the other way around.